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Team Members App FAQs

Basman Abu Gazi avatar
Written by Basman Abu Gazi
Updated over 3 weeks ago

My team members not see their inspections

If team members cannot see their assigned inspections, follow these steps:

Step 1: Make sure each team member has the correct permissions for viewing and completing inspections.

Step 2: Confirm that the inspections are open to be completed and are assigned to the specific team member you are checking.

Step 3: Check that no filters are active on the team member’s app. If they have any filters turned on, it can hide their inspections, so make sure everything is cleared.

Step 4: If the issue continues, reach out to the support team for help.


How can I view and edit amenities as a team member?

To view and edit amenities as a team member, you must be an assigned user for those amenities. Only an Admin or a Manager can assign users to amenities.

Step 1: Have your Admin or Manager go to Manage Amenities in your system.
Step 2: Locate the amenity you need access to.
Step 3: Have them assign you as a user for that amenity.
Once assigned, you will be able to view and edit the amenities as needed


Question: How can I view and edit amenities as a team member?

Answer: To view and edit amenities as a team member, you must be an assigned user for those amenities. Only an Admin or a Manager can assign users to amenities.
Step 1: Have your Admin or Manager go to Manage Amenities in your system.
Step 2: Locate the amenity you need access to.
Step 3: Have them assign you as a user for that amenity.
Once assigned, you will be able to view and edit the amenities as needed


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