Welcome to Visitt+! This guide will walk you through everything you need to get started — from logging in to submitting requests, booking amenities, adding visitors, and viewing messages from your property team.
📌 Before you can log in, your property team must add you to the system. If you don't have an account yet, contact your property manager and ask to be added to Visitt+.
Step 1 — Log In
Go to the Visitt+ login page from any device by clicking here.
Enter your email address or phone number and click Get Login Code.
Check your email or phone for a six-digit login code and enter it.
💡 Can't log in? Check for typos in your email or phone number, or try a different email you may have used. If you still can't get in, your account may not be set up yet — contact your property manager. See How to Sign In and Switch Properties in Visitt+ for full troubleshooting steps.
Step 2 — Submit a Request
Need to report a maintenance issue or request a service? You can submit a request directly from the app.
Tap the + button at the bottom of the screen.
Select New Request.
Fill in the category and a description of the issue. You can also add a photo or attachment.
Tap Create request. Your property team will be notified right away.
To check on existing requests, tap Requests from the bottom navigation bar. Switch between Open and Closed tabs to find what you need. You can also use the chat on any request to message your property team directly.
💡 For a full guide to requests, see Visitt+ Work Orders: Create and track requests.
Step 3 — Book an Amenity
Want to reserve a shared space like a gym, rooftop, or conference room? You can book amenities directly from Visitt+.
Tap the + button at the bottom of the screen.
Select Book Amenity.
Choose the amenity, select your date and time, and add any notes.
Tap Book. Your property manager will be notified.
To view or manage an existing booking, select Amenities from the home screen. Tap a booking to view its status, chat with your property team, or make changes.
💡 For a full guide to amenity bookings, see Amenities (Visitt+).
Step 4 — Add a Visitor
Expecting a guest? Register them in advance so your property team knows to expect them.
On mobile: Tap the + button at the bottom of the screen and select New Visitor.
On desktop: Click the Visitor Invite button directly from the home screen.
💡 For a full guide to adding visitors, see How to add a Visitor.
Step 5 — View Messages from Your Property Team
Your property team may send you important updates and announcements through Visitt+. These arrive as broadcast messages and can be found in your Inbox.
Tap the three-line menu (☰) in the top left of the screen.
Tap Inbox.
Tap any message to read the full announcement.
🔔 You'll receive a push notification, email, or SMS when a new message arrives — depending on how your property team has set up notifications. To manage your notification preferences, see How to Control Notifications on Visitt+.
Switching Between Properties
If you are connected to more than one property, you can switch between them at any time directly from the home screen.
Tap your initials (the avatar circle) on the home screen.
A Settings panel will open — tap Switch property.
Tap the property you want to switch to.
Detailed Guides
Thanks for reading! Reach out if you have any questions — we're here to help 😊