Visitt is an AI-native property operations and building management platform designed to help property teams run smarter, more connected buildings.
Managing a property often means balancing maintenance requests, vendor coordination, tenant communications, inspections, visitor management, and countless other daily tasks. Visitt brings all of these operations together into a single, easy-to-use platform, helping teams stay organized, improve response times, and deliver a better experience for building occupants.
At the core of the platform is Visitt's AI-powered technology, which helps eliminate manual work by automatically categorizing requests, assigning tasks, and streamlining communication. Features such as AI-assisted messaging and Live Translate help multilingual teams communicate professionally and efficiently with tenants, vendors, and colleagues.
Rather than relying on spreadsheets, paperwork, phone calls, and disconnected systems, Visitt provides a centralized workspace where properties, teams, vendors, and tenants can collaborate seamlessly.
Who is Visitt for?
Visitt is built for organizations that manage and operate commercial real estate properties, including office, residential, retail, industrial, mixed-use, and hospitality environments.
Common Visitt Users
Property Managers (Managers in Visitt): Oversee building operations, monitor performance, access reporting, and manage day-to-day activities across one or multiple properties.
Facility & Maintenance Teams (Team Members in Visitt): Complete work orders, perform inspections, manage preventative maintenance programs, and coordinate vendor activities.
Operations & Tenant Services Teams (Managers & Team Members in Visitt): Communicate with tenants, coordinate building services, and support occupant needs.
Tenants and Occupants (Contacts in Visitt+): Submit service requests, receive updates, stay informed about building activity, and access amenities through the Visitt+ app.
What can you do with Visitt?
Think of Visitt as your digital command center for property operations.
With Visitt, you can:
Manage Work Orders: Create, assign, track, and resolve maintenance requests from start to finish.
Automate Operational Workflows: Use AI and automation to route requests, assign responsibilities, and enforce service-level agreements (SLAs).
Schedule Preventative Maintenance: Stay ahead of repairs by planning recurring maintenance tasks and inspections.
Coordinate Vendors: Manage vendors, monitor compliance requirements, and track Certificates of Insurance (COIs).
Communicate with Tenants: Send announcements, updates, and AI-assisted messages from a centralized platform.
Manage Visitors and Deliveries: Track visitor access, deliveries, and front-desk activity.
Book Amenities and Shared Spaces: Support reservations for meeting rooms, fitness centers, and other building amenities.
Perform Digital Inspections: Conduct inspections and walkthroughs while documenting issues in real time.
Manage Property Records: Keep tenant information, property data, documents, and operational records organized and accessible.
What is Visitt+?
Visitt+ is the tenant experience platform that connects building occupants with their property management team.
Using Visitt+, tenants can:
Submit maintenance requests
Receive status updates on open requests
Stay informed with building announcements and notifications
Communicate directly with property management
Book amenities and shared spaces
Access important building information and resources
Visitt+ helps create a more connected and engaging experience for tenants while reducing administrative work for property teams.
Visitt brings together the tools property teams need to manage operations, communicate effectively, and deliver exceptional building experiences. Whether you're overseeing a single property or an entire portfolio, Visitt helps keep your teams, vendors, and tenants connected in one centralized platform.
To continue learning about the platform, explore the related articles below. If you need additional assistance, our Support Team is always happy to help.