Visitt now allows Admins and Managers to reopen and complete missed inspections under specific conditions. This gives teams more flexibility to maintain consistency and accountability across recurring inspection schedules.
How it works
You can now reopen an inspection that was missed right from the Closed Inspections tab.
Once reopened:
It moves to the Open Inspections tab.
It remains open for 7 days from the moment it’s reopened (not customizable).
Completing it will require a Late Reason.
Reopening Rules
To ensure consistency, inspections can only be reopened under these conditions:
Frequency: Only available for inspections with weekly or higher frequency (hourly and daily inspections cannot be reopened).
Timing: The inspection must have been missed within the last 3 months.
Sequence: You cannot reopen a missed inspection if a newer inspection of the same type has already been completed or missed.
Example: If you're in Week 3, and Week 2 has already been completed or missed, you can’t reopen Week 1.
Please note:
Admins: Always have access to reopen missed inspections.
Managers: Must be granted the "Reopen missed inspections" permission by an Admin.
Reporting and Scoring
Reopened inspections that are completed are marked as Completed (Late).
They are included in reports and scores as regular completions.
Step-by-step: Reopen and Complete a Missed Inspection
Go to the Closed Inspections tab in your Inspections page.
If the inspection meets the criteria above, you’ll see a Reopen option in the table.
Click Reopen.
The inspection will now appear in the Open Inspections tab.
Complete the inspection as usual.
At completion, you’ll be required to enter a Late Reason.
The inspection will be marked as Completed (Late) in your reports.
For any further questions, feel free to reach out via the “Help” button 😊