In this article, we will explain the types of users in Visitt.
Visitt has two main types of users:
Propert team: This category includes both managers and team members. They use Visitt to organize their daily work and keep track of everything they need to do.
Tenants: These are building residents. They use Visitt+ to request repairs and other services from their building management and to get updates about their requests.
💡This guide will focus on the permissions for the Property team
User Types Explained
Team Members: These are the front-line employees who are actively engaged in completing tasks like work orders and inspections. They have visibility of their assignments and can report new work orders.
Managers: Managers have a wider access to Visitt, allowing them to oversee and manage nearly all aspects of the system. They can access reports, set up inspections, and handle most building setup functions. However, certain critical settings require assistance from an admin. For example, managers cannot modify user permissions, add or remove users from properties, or change categories without admin support.
Admins: Admins possess the highest level of control within Visitt. They oversee essential settings such as categories, business hours, adding new users, and incorporating new buildings under the property. Admins also define which features managers can access, ensuring all configurations align with the company's requirements.
We hope this helped you understand the different types of users in Visitt. If you have any more questions, please feel free to contact our technical support. Have a great day ahead!