This guide provides step-by-step instructions on how to customize and manage your tenant app's appearance and settings through your admin account. Learn how to adjust the logo, change the color scheme, update building cover images, manage request categories, and more, all using the user-friendly interface within your Visitt account.
Start by going to the Admin page and clicking on Visitt+. Inside the Visitt+ tab, you'll find four tabs on the right side of your screen, each allowing you to manage different aspects of your app's appearance and settings.
Details: Customize Your App's Appearance
Here you can customize the general appearance of your tenant app.
Brand colors, company logo, and cover image: Select the colors that represent your brand and upload your company logo to make the app feel more personalized.
Building cover image: Choose a cover image for the building that best represents the property.
Satisfaction survey: Decide whether to include a satisfaction survey to collect feedback from tenants after a work order is completed.
💡Enabling Visitt AI smart category selectionActivating Visitt AI simplifies your tenants' request process by automatically selecting the correct category, ensuring accurate sorting. Tenants only need to provide a description, and Visitt AI will handle the categorization for them.
To enable this feature, simply toggle on Visitt AI smart category at the bottom of the Details page
Requests: Manage Tenant Request Categories
You can add and remove categories visible to tenants and change each category's icon. Also, you can add custom fields to categories for more specific information.
Enhance Tenant Engagement with Custom Content
Use the Tenants app pages tab to create and manage custom content pages that provide valuable information to your tenants.
Page Creation: Add new pages that include descriptions, images, and links related to safety guidelines, special events, and more.
Content Management: Regularly update the content to keep it relevant and engaging for your tenants.
Common Spaces
In this tab, set the common spaces all property tenants can access. Use the search bar to find specific spaces.
📌Remember to click 'Save Changes' after each modification to ensure that all updates are applied.
Visitt+ Live Edit
As you make changes, you'll see a live preview on the right-hand side of the screen, showing how the app will look from the tenant's point of view.
If you have any questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help!