In this article, we will guide you through the process of submitting a work order request using Visitt+. We have designed this feature to be incredibly user-friendly.
Submitting a Work Order
Upon your initial login, you will have the option to create a work order request by clicking the plus sign button at the bottom of your screen. You will notice that this is the same button used to add a visitor and book an amenity.
After clicking this button, Choose "New request". you will need to fill out the required information, including the category and a description. You also have the option to add an attachment if there is anything you need your property management to see.
Once you have completed all the fields, select Create request. The right person in the building will then be notified. You're all set!
How to View Your Requests
To see your past or current requests:
Go to Home
Click on Requests
Choose Closed Requests to view completed ones
If you want to see your pending requests, simply switch to Open Requests.
🗨️ Tip:
In both views (open and closed), you can use the chat on the right side to message your property team directly.
If You Can’t Find a Closed Request
If you're looking for a closed request and can't find it under Closed Requests, it might still be open - so make sure to also check under the Open tab.
If you still can’t find it, another possibility is that the request was submitted under a different property.
If you're connected to more than one property, you can switch properties by:
Going to the Home screen
Tapping More
Selecting Settings
Choosing Switch Property
Then selecting a different property from the list
🔔 Notifications: If you ever need help with notifications, check out the article below providing a step-by-step guide for how to edit your notifications:
Thank you for reading! We hope you enjoyed our article and found it helpful. If you ever need additional help, we'll be glad to assist you!