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How to Reopen a Missed Inspection in Visitt

Reopen missed inspections after their due date to keep your records accurate and operations on track.

Basman Abu Gazi avatar
Written by Basman Abu Gazi
Updated over a week ago

In real-world operations, inspections don’t always get completed on time. Whether due to technical issues or shifting priorities, missed inspections can still be relevant and necessary to complete. Visitt allows admins and managers to reopen missed inspections that were previously closed, making it easier to keep records accurate and operations aligned with what actually happens on the ground.


Who Can Use It

Reopening missed inspections is limited to certain roles:

  • Admins: Have access by default.

  • Managers: Can use this feature only if an admin grants them the specific permission to do so.


Supported Inspection Types

  • Only inspections with a frequency of weekly or higher can be reopened.

  • Daily or hourly inspections cannot be reopened.



Step-by-Step: How to Reopen a Missed Inspection

  1. Go to the Inspections page in your Visitt dashboard.

  2. Click the "Closed Inspections" tab.

  3. Look for inspections marked as Missed.

  4. If the inspection is eligible, you’ll see a Reopen option:

    Directly in the list:

Or inside the inspection:

Once reopened, the inspection will move automatically to your Open Inspections list.



💡Important Notes

  • The reopened inspection will remain open for 7 days. This period is fixed and currently cannot be customized.

  • After completing a reopened inspection, you’ll be prompted to provide a reason for the delay.

  • Once completed, the inspection will:

    • Be marked as Completed

    • Be counted in both the Status page and Reports as a completed periodic inspection


Need Help?Click the Help button inside the app, and our support team will assist you right away.

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